Overview
The Entrepreneurial Accelerator Program (EAP) is a business development initiative dedicated to equipping early-stage entrepreneurs and small business owners with the mentorship, resources, and connections they need to grow. We are committed to protecting your privacy and handling your personal information with transparency and care.
This Privacy Policy explains how the Entrepreneurial Accelerator Program ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website (the "Site"). Please read this policy carefully. If you disagree with its terms, please stop using the Site.
Information We Collect
We may collect the following categories of information:
a) Information You Provide Voluntarily
When you contact us, apply to the program, or register for events, you may provide:
- Name, email address, phone number
- Business or organization name and stage of development
- Application responses, business descriptions, and supporting materials
- Message content and any attachments you include
- Any other information you choose to share
b) Information Collected Automatically
When you visit the Site, we and our third-party partners automatically collect certain technical information, including:
- IP address (anonymized where required)
- Browser type, version, and operating system
- Device type (desktop, mobile, tablet)
- Referring URL and exit pages
- Pages visited, time on page, and click paths
- Date and time of each request
c) Location Data
We may collect general geographic location data (city, state, country) derived from your IP address. We do not collect precise GPS location data.
How We Use Your Information
We use the information we collect for the following purposes:
Respond to Inquiries
To answer questions and follow up on contact form submissions and program inquiries.
Program Administration
To review applications, communicate with participants, and manage program activities.
Improve the Site
To understand which content is most useful and optimize the user experience.
Communications
To send relevant updates, event invitations, or information you have requested.
We will not use your information for automated decision-making or profiling in ways that produce legal or similarly significant effects on you.
Google Analytics & Tracking Technologies
This Site uses Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies and similar tracking technologies to collect information about your use of the Site, including:
- Pages and content you view
- How long you spend on each page
- How you arrived at the Site (search engine, direct link, referral)
- General demographic and interest information (if Google has this on record)
This data is transmitted to and stored on Google's servers, which may be located in the United States or other countries. Google uses this information on our behalf to evaluate use of the Site, compile activity reports, and provide other site-analytics services.
Opting Out of Google Analytics
You can prevent Google Analytics from collecting and using your data by:
- Installing the Google Analytics Opt-out Browser Add-on
- Adjusting your browser's cookie settings to block third-party cookies
- Using your browser's private/incognito mode
For more information on how Google collects and processes data, please see Google's Privacy Policy and How Google uses data when you use our partners' sites or apps.
Third-Party Services
We may use third-party services on the Site. These services have their own privacy policies that govern how they use information. Services we currently use include:
- Google Analytics — Website traffic analytics. Privacy Policy
- Google Fonts / Font Awesome — Web font delivery. These services may receive your IP address as part of font delivery.
- Form Services — Contact and application forms may be processed through third-party providers; your submission data is transmitted to those providers per their own privacy terms.
- Event Platforms — If you register for EAP events or workshops through a third-party platform, that platform's privacy policy will govern the data you provide at registration.
We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their respective privacy policies.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Specifically:
- Program applications and participant records are retained for up to five (5) years to support alumni relations, reporting, and program improvement.
- Contact form submissions are retained for up to three (3) years for follow-up and record-keeping purposes.
- Google Analytics data is retained per our configured retention window (typically 14 months).
- Server log data is typically retained for 90 days.
When data is no longer needed, we delete or anonymize it in accordance with our internal data management practices.
Security
We implement industry-standard technical and organizational security measures to protect your information, including:
- HTTPS / TLS encryption for all data in transit
- Access controls limiting who can view collected data
- Regular security reviews of our infrastructure and third-party services
However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information and encourage you to use the Site over secure network connections.
Children's Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.
Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out of Analytics: You may opt out of Google Analytics tracking as described in Section 4.
- Do Not Track: Some browsers transmit "Do Not Track" signals. We currently do not alter our data collection practices in response to these signals, but we monitor developments in this area.
To exercise any of these rights, please contact us using the information in Section 14.
External Links
The Site may contain links to external websites operated by third parties, including partner organizations, funding resources, educational institutions, and other entrepreneurial support networks. We provide these links as a convenience and do not endorse, control, or take responsibility for the content or privacy practices of those sites. Please review the privacy policy of any external site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Supporting Founders. Building Futures.
Shreveport, Louisiana